As a business owner, you likely know the importance of evaluating what is and is not working for your company on a regular basis. However, a critical and often overlooked area for evaluation is your security system. You have to consider a number of things. For example, is the service you have in place offering adequate protection at a reasonable price? If not, it may be time to find a new security provider.
Some questions you should ask when trying to evaluate your current security provider are highlighted here.
What will you do next?
“Good enough” never lasts long. You need to ensure the provider you use fully understands the current security market and has plans to upgrade and enhance their systems as technology progresses. If they have no plans to upgrade your services, you are likely with the wrong provider.
Are you ready for mobile integration?
Most employees currently bring their phones to work. You may even use a number of apps to help enhance your business, such as document scanning and mobile credit card readers. The alarm and security company you use should not be any different. If they do not have a mobile app readily available, be sure you ask “why?” If they don’t have one being developed, you may want to seek services elsewhere. There are quite a few security providers that now offer apps that give you on-demand text alerts and live-streaming video monitoring.
Do you offer value-enhancement services?
An alarm system is only a single element of a bigger security package. When looking for a security system it is a good idea to find one that offers extra services to help ensure your business remains safe. Ask about pairing video cameras, access control and alarm systems.
Taking some time to consider the quality of your security provider will ensure you achieve the results you want from your system.